Contact

Ways to contact the Science Museum Shop

Here at the Science Museum, we believe in high quality customer service and ensuring full customer satisfaction. If you have an enquiry about a product or and order please contact us, as we would love to hear from you.

You can contact us via the methods below.
 Please note that customer support is only available in English.)

BY EMAIL

info@sciencemuseumgroup.ac.uk

We aim to respond to your email within two working days of receipt dependent on the nature of the query and of any third parties involved.

 

BY TELEPHONE

0330 058 0058

Lines are open between 10:00 and 17:00 (GMT) every day.

 

BY POST

Science Museum Shop
Exhibition Road
London
SW7 2DD

 

PRODUCT TECHNICAL SUPPORT

For queries relating to Science Museum branded products that have been purchased from another stockists or retailer, please contact that stockist directly. For additional guidance around branded products, please contact our customer service team.